How can we help you?
Transforming Challenges into Opportunities.
How can we help you?
Turning conflicts into sustainable solutions.
Conflicts in and between organizations are part of life. Whether it’s a workplace dispute, a challenging business collaboration, quarrels in the family business, a confrontation with an authority, or a company in financial distress - conflicts drain time, money, and energy.
There are numerous ways to (try to) resolve such conflicts. The more proactive organizations act and the more autonomy such organizations maintain in handling conflicts, the less likely conflicts in and between these organizations may occur or escalate (cfr. Conflict Management).
However, should a conflict nevertheless escalate or even when such conflict has already been escalated into a dispute, mediation or mediation techniques may prove effective tools to appropriately and sustainably resolve such conflicts or disputes.
While we do not act as mediation guru’s and are profound adopters to “fit the forum to the fuss and not the fuss to the forum”, we sincerely believe mediation often may have several advantages compared to court or arbitration proceedings.
The way a conflict is handled can profoundly influence its outcome, its costs and the relationships between the parties. There are two approaches available to you:
External resolution: litigation or arbitration
When the dispute is referred to an external body:
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The outcome is beyond your control
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The process is rigid and imposed
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Solutions are limited by legal criteria
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Costs are often higher
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The process is generally slower
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The relationship between the parties is not taken into account
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The emphasis is on legal rules, rights and obligations
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The judge or arbitrator rules and decides on your behalf
Controlled or owned resolution: Negotiation and/or arbitration
At YEON, we believe that when the parties are directly involved in resolving the conflict:
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They retain control over the outcome
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The process is flexible and tailored to your needs
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Legal criteria are only one factor among many
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Costs are often lower
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The process is generally faster
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The relationship between the parties is preserved
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The focus is on emotions, interests and needs
Our mediators, accredited by the Federal Mediation Commission, will help you maintaining ownership of your dispute.
Before starting a mediation, our mediators act as trajectory counsellors. They will discuss with you the most (likely) appropriate trajectory for resolving your dispute. Such co-assessment can be done in function of the 3-P perspective, i.e. the perspective of the Problem (content), the Process (control over/economy of the process) and the Parties (i.e. their relationship).
Parties outsource the dispute resolution
Court and/or Arbitration Proceedings
Parties own the dispute resolution
Negotiation and/or Mediation
✓ No ownership of the potential outcome | ✓ Ownership of the potential solution
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✓ Process fixed | ✓ Ownership of the flexible process |
✓ Potential solutions limited by legal criteria | ✓ Legal criteria only part of scope potential solutions |
✓ Less influence on (most often) higher costs | ✓ More influence on (most often) lower costs |
✓ Less influence on (most often) slower process | ✓ More influence on (most often) speedier process |
✓ No consideration for continued relationship between parties | ✓ Consideration for continued relationship between parties |
✓ Focus on legal rules, rights and obligations | ✓ Focus on parties’ emotions and interests |
3 Perspective
Problem
Process
Parties
Yeon, your partner in Mediation
At YEON, we understand that conflicts are not just legal matters but, above all, human challenges. That’s why we assist companies, public organizations, social partners, corporate strategy and law firms, various HR professionals and courts in finding sustainable, mutually agreed-upon solutions.
Our mediators are accredited by the Belgian Federal Mediation Commission in civil and commercial matters, in social matters, in family matters and in conflicts with authorities. We also provide services as business restructuring mediators (Art. XX.29/2 Code of Economic Law).
We do not believe ending a dispute with a formal mediated agreement is the ultimate end-goal of a mediation.
On top of a mediated agreement, a solid mediation may moreover re-invigorate the commercial cooperation, re-establish mutual trust on the work floor, redefine the relationship with an authority or accommodate a business relaunch of a company in financial distress.
We aim to achieve emergence for the parties, i.e. parties should end up in a better situation then when they entered their conflict. And therefore, mediation is one of our main approaches to build sustainable connections.
